Privacy Policy

Our Commitment to Your Privacy

At Clarité Research and Medical Group, we are committed to protecting the privacy, confidentiality, and security of the personal and health-related information entrusted to us.

As a clinical research site, we understand the importance of maintaining the confidentiality of information provided by individuals interested in clinical trials, research participants, and individuals receiving study-related healthcare services.

This Privacy Policy explains how we may collect, use, protect, and disclose personal and health information, as well as the rights individuals may have under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Protected Health Information

Protected Health Information (PHI) includes individually identifiable information related to a person's past, present, or future physical or mental health, healthcare services, or payment for healthcare.

PHI may include names, addresses, telephone numbers, medical histories, laboratory results, medications, diagnoses, and other information associated with healthcare or clinical research activities.

Clarité Research maintains appropriate safeguards to protect confidential information in both electronic and physical formats.

Your Privacy Rights

When HIPAA applies, individuals have specific rights regarding their Protected Health Information, subject to applicable legal limitations.

Right to Receive a Privacy Notice

You may request a copy of our applicable Notice of Privacy Practices.

When required by law, Clarité Research will make the notice available at our facility and through appropriate communication channels, including our website.

We may revise our privacy practices when necessary and will provide updated notices as required by applicable law.

Right to Authorize Certain Uses and Disclosures

Certain uses or disclosures of Protected Health Information require written authorization.

These may include most uses of PHI for marketing purposes, the sale of PHI, and certain other disclosures not otherwise permitted by law.

You may revoke an authorization in writing, except where actions have already been taken in reliance on that authorization or other legal limitations apply.

Right to Request Confidential Communications

You may request that we communicate with you regarding medical or research-related matters through reasonable alternative methods or at a different contact address.

We will accommodate reasonable requests in accordance with applicable privacy requirements.

Right to Access Your Health Information

You may request access to, or copies of, health information maintained in records subject to applicable access rights.

When records are maintained electronically, you may request an electronic copy where required by law.

Reasonable, legally permitted fees may apply. Certain research-related records may be subject to specific access limitations.

Right to Request Restrictions

You may request limitations on certain uses or disclosures of your PHI for treatment, payment, or healthcare operations.

Although not every requested restriction must be accepted, we will honor restrictions when legally required.

Where applicable, individuals may request restrictions on disclosures to health plans for eligible services paid in full out of pocket, as provided by HIPAA.

Right to Request Amendments

You may request corrections or amendments to eligible health records that you believe contain inaccurate or incomplete information.

Requests will be evaluated according to applicable laws and regulations.

Right to Receive an Accounting of Disclosures

You may request information about certain disclosures of your PHI made outside our organization, subject to applicable exceptions.

Right to Be Notified of Certain Privacy Breaches

If a breach involving unsecured Protected Health Information occurs, Clarité Research will provide notifications when required under applicable law.

How We May Use and Disclose Information

Clarité Research may use or disclose information for authorized purposes related to healthcare, clinical research, administrative operations, and regulatory compliance.

The following are examples of circumstances in which information may be used or disclosed.

Clinical Research Activities

Information may be collected and used to determine potential eligibility for clinical trials, conduct screening procedures, coordinate research visits, document study findings, and monitor participant safety.

Depending on applicable authorizations and legal requirements, research information may be shared with authorized investigators, research personnel, study sponsors, Contract Research Organizations (CROs), Institutional Review Boards (IRBs), laboratories, and regulatory authorities.

Where appropriate, information may be coded or de-identified to reduce the risk of identifying individual participants.

Clinical research activities will be conducted in accordance with applicable laws, approved protocols, informed consent requirements, and privacy authorizations or legally permitted exceptions.

Treatment and Study-Related Medical Care

When applicable, PHI may be used or disclosed to coordinate medical care, communicate with healthcare providers, arrange laboratory testing, and support treatment or safety evaluations associated with clinical research participation.

Appointment Reminders and Research Communications

We may contact individuals regarding scheduled appointments, research visits, study-related instructions, or other communications permitted by applicable law and participant preferences.

Communication methods may include telephone calls, email, or text messages when appropriately authorized or otherwise legally permitted.

Payment and Administrative Operations

When applicable, information may be used for payment processing, research-related reimbursement, accounting, auditing, quality improvement, operational management, and other legitimate administrative purposes.

Research Oversight and Regulatory Compliance

Certain information may be disclosed to authorized organizations responsible for evaluating research quality, participant safety, protocol compliance, and regulatory requirements.

These organizations may include clinical trial sponsors, CROs, IRBs, and government agencies such as the U.S. Food and Drug Administration (FDA).

Individuals Involved in Your Care

When permitted by law, relevant information may be shared with family members, caregivers, or other individuals involved in your care, subject to your preferences and applicable privacy protections.

Only information appropriate to the circumstances will be disclosed.

Other Uses Required or Permitted by Law

Information may also be disclosed when authorized or required for public health activities, regulatory investigations, health oversight, legal proceedings, law enforcement requests, workplace injury matters, or other legally recognized purposes.

Research-related disclosures without individual authorization will occur only when an applicable legal basis permits them.

Clinical Trial Participation and Informed Consent

Participation in clinical research is voluntary.

Before enrollment, prospective participants will receive information about the study, including its purpose, procedures, potential risks, benefits, and relevant privacy considerations.

Where required, participants will be asked to sign an informed consent document and any applicable authorization for the use or disclosure of health information.

The privacy provisions applicable to a particular clinical trial may differ from those described in this general website policy.

Participants should review their study-specific informed consent documents for additional details.

Website Privacy and Information Collection

When visiting our website, individuals may voluntarily provide personal information through contact forms, email inquiries, or other communication methods.

This information may be used to respond to requests, provide general information about clinical trials, or contact individuals regarding potential research opportunities, as permitted by law.

Submitting an inquiry does not automatically enroll an individual in a clinical trial.

We encourage visitors not to submit highly sensitive medical information through general website forms unless a secure and approved communication method is provided.

Our website may use cookies or technical services to support website functionality. Any use of analytics, tracking technologies, or third-party services must comply with applicable privacy requirements.

Information Security

Clarité Research is committed to maintaining appropriate administrative, physical, and technical safeguards designed to protect confidential information.

Access to personal and research-related information is restricted to authorized individuals with a legitimate need to access it.

Records are maintained and retained according to applicable research regulations, legal requirements, and contractual obligations.

Although reasonable security measures are implemented, no electronic communication or information system can be guaranteed to be completely risk-free.

Privacy Questions and Complaints

We respect your right to raise questions or concerns about the handling of your personal or health information.

If you believe your privacy rights have been violated, you may contact Clarité Research using the information below.

When HIPAA applies, you may also submit a complaint to the U.S. Department of Health and Human Services, Office for Civil Rights.

No individual will be retaliated against for raising a privacy concern or filing a complaint.

SMS Communications Policy

This section applies if Clarité Research operates an SMS communication program.

Individuals who expressly opt in to receive SMS messages from Clarité Research may receive communications related to clinical research inquiries, appointment reminders, study visits, and other matters covered by their consent.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe from optional text messages or HELP for assistance.

Consent to receive optional SMS messages is not required as a condition of purchasing services or participating in a clinical trial.

Mobile phone numbers and SMS consent information will not be shared with third parties for their independent marketing purposes.

Mobile carriers are not responsible for delayed or undelivered messages.

Clarité Research will take appropriate precautions when communicating information that may be sensitive or confidential.

For assistance, contact:

Changes to This Privacy Policy

Clarité Research and Medical Group reserves the right to update this Privacy Policy as necessary to reflect changes in our operations, technology, regulatory requirements, or privacy practices.

The most recent version will be made available on our website.

Clarité Research and Medical Group
Advancing Clinical Research. Improving Patient Care.

See also our Terms and Conditions.